Hey community, I am working on a JTAPI project. I am stuck on something and came here to ask for a small help.
if (event instanceof CiscoCallEv) {
CiscoCallEv ciscoEvent = (CiscoCallEv) event;
ciscoEvent.getCall().toString() // this returns something like this GCID=(1,2624273)
}
When a ConsultCallActive event
gets triggers it creates a new GCID (xxxxxxx) which would mean that a new connection is created.
Is there a way to identify the original connection which in this case(2624273) in the consult connection(xxxxxxx), more like a mapping?
Hope the question makes sense.
Thanks in advance
