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Webex / WxCC - Assigning agent license using API

benny3
Level 1
Level 1

Is there a way to assign a contact center agent license to a user using Webex API?

When I list the available licenses I do not see any of the contact center license.

https://developer.webex.com/docs/api/v1/licenses/list-licenses

When I use the API to get the details of a user with a standard agent license - I do not see the contact center agent license. 

 

 

 

3 Replies 3

Janos Benyovszki
Cisco Employee
Cisco Employee

@benny3 unfortunately right now the Webex APIs https://developer.webex.com/docs/api/v1/licenses/list-licenses would not list CC licenses. Engineering is working on moving the CC and Webex APIs closer together, but for licenses this is not yet available.

Hello Janos,

Do you know if this feature has been roadmapped or will be available at some point in a near future?

Thanks!

Julien

Janos Benyovszki
Cisco Employee
Cisco Employee

@julien.laffitte it is definitely planned, based on what I heard, but there is not ETA for it just yet.