IP Telephony and Phones

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Have a remote site whose DID's reside on a router at HQ.  This is also where the CUCM cluster resides (HQ).   Calls from PSTN to users direct number have a consistent issue where the caller can hear them, but the users cannot hear the caller.  If the...

Hello, I was asked to provide a solution for following scenario---There are 2 DIDs -1111 and 2222. Create a hunt group for calls to 1111 and if all agents are busy,  queue the calls and play a message after 1min saying someone will be with you shortl...

G3261 by Level 4
  • 760 Views
  • 4 replies
  • 0 Helpful votes

Greetings, I am having problem with registering SIP Phones 7811, 7821 series.I got some SDL logs from the CUCM and the error I am getting after I try to register the phone with a secure SIP profile and install/upgrade the LSC is this: SIP/2.0 403 For...

We are working with a client to set up their new phone system. In doing so, we realize we need to use an Auto Attendant. The Auto Attendant in the former system seemed much more streamlined and less convoluted. Is there a way to work around the need ...

MBlum2 by Level 1
  • 325 Views
  • 1 replies
  • 0 Helpful votes