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Log out phone using API

nstankovic
Level 1
Level 1

Hi guys,

 

Is it possible somehow to log out jabber phone using axl api or some other api? I've tried with doDeviceLogout AXL method without success.

 

Best regards,

Nikola

1 Reply 1

Gerry O'Rourke
Spotlight
Spotlight

Nikola,

 

What what I understand of above - you tried to log out a Jabber phone using Extension Mobility (EM) Logout.

This won't work.

 

EM doesn't log a phone off , it meanly changes the config ON a phone from user "X" to "no user" (or a default user).

 

Jabber is not "logged in" to CUCM, its a "registered" phone on CUCM just like a standard hardware phone.

So how do you unregister a normal hardware phone?

You plug it out / switch it off.

 

Likewise with Jabber - you would have to get the client to exit the Jabber program.

Otherwise Jabber client (software phone) will continue to send keepalive - and be registered to CUCM.

 

Can you remotely get a program (such as Jabber) on a PC to exit - there are ways - but not sure if this is the best thing to do?

 

Gerry