Unified Communications Infrastructure

It seems in Presence 7.0 that user groups are in synch with the UCM user groups.  You can add an Application user to a group in CUP, but not an end user.  If you add an end user in UCM to the Super Users group, it will show up in CUP Super Users.  Ot...

Hello I just installed a CUCMBE version 7.1(3) uploaded the proper licensing and I have the basic config on the application, however when i try to place an internal call as soon as i press "Dial" all the phones unregisters no matter what. I can't dia...

Does anyone know if it is possible to change the voicemessage.wav file name on incoming messages so that each one has a unique identifier.  We are having users that want the file to have a different name on each voicemail file like with a time stamp ...

We are testing MPE 2 and for some reason individuals that join a meeting have permissions as moderator and not participants.  We are unable to locate a setting that limits the type of attendee.  Where should we look for this setting?

I'm having an interesting issue with my Call Manager and CER. When a user dials an outside line, the route filter we have set up sends them to a 9.@ route pattern. However, with our CER configuration for PSAP callback, there is also a directory numbe...

Hi there,Is it possible to install CUPS clients for users in a Citrix envoirnment? Are there any known issues regarding this issue?Thanks.

Hi, not sure how many people out there use Cisco Emergency Responder but I am having problems with a system someone installed and I have taken over.The account set up for Disaster recovery was never documented and our ftp server has changed. We can n...

Hi All,I am looking at deploying Cisco voice at several sites, and need some guidance when it comes to the UCMBE product. We want to deploy two UCMBE servers HA, and I wanted to know if these products could be clustered or configured in some A/A or A...

Team,We are simulating a clients UM setup using Unity 4.0(5) befor we migrate everything to Unity 7.0(2) and CUCM 7.1(3).We setup 2 Unity servers in different locations in one AD domain. Each location also has its own Exchange 2003 servers which the ...

Hi, i have a problem with an Uc 520 E1. The interface is up, but i cannot receive  or make any calls.I`m in mexico, thge carrier is telmex, and the signalin is R2.Thanks for ur comments....

OS Version: 2000.4.3aOS Service Release: 2000.4.5bSR21OS Upgrade: 2000.4.5aBars Version: 4.0.15000CUCM Version: 4.2(3)sr4bDuring the upgrade process of our CUCM 4.2(3) to version CUCM 4.2(3)sr4b the database replication between our 2 servers (1x pub,...