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Upload flow API for WxCC

benny3
Level 1
Level 1

Hi,

I'm developing a solution that generates WxCC flows files (in JSON format) automatically. These files may be imported manually into WxCC via the flows dashboard.

Is there a way to upload a flow to WebEx Contact Center using API call?

 

Tnx,

5 Replies 5

Janos Benyovszki
Cisco Employee
Cisco Employee

Janos Benyovszki
Cisco Employee
Cisco Employee

@benny3 I just got confirmation from the Contact Center developers that Flow import export API is currently in the backlog, it's not available today. At this stage however we do not have an ETA on availability.

@djanos  Is there any update on this, is this API available yet?

Janos Benyovszki
Cisco Employee
Cisco Employee

@benny3 not sure myself, let me check internally and see if I can find an answer to that.

Great !
This will be highly appreciated.
We are working on a tool that automatically converts UCCX scripts into WxCC
flows and what to bulk upload many flows.