ASA Firepower service License

[mortezasadeghi]

Hi everyone,

There was a problem with my ASA 5545x firepower service. 

As a result of reimaging the firepower service, my permanent SFR license was deleted. If I lose the default permanent license, how can I get it back?

thanks and regards

[Kasun Bandara]

if its smart license, you can re register device in smart license portal and license will sync. if its generated from PAK, you need to rehost license using same cisco license account which used to generate license key. or you can write to cisco license team to help on this.

[mortezasadeghi]

Thanks, I don't have access to the license account anymore.

I think I should open a case on cisco tac.

Do you know how can I talk to the licensing team?