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Forum Posts

Hello, I'm using EoX API - EOXByProductID to return EOL details. JSON encoding response works fine but xml returns blank. I have tried both Postman and Powershell to same results. Here are GET the URLs- https://apix.cisco.com/supporttools/eox/rest/5/...

Hi, I am polling Cisco API for  Get Coverage Status by Serial Number https://developer.cisco.com/docs/support-apis/#!serial-number-to-information/get-coverage-status-by-serial-numbers The API call is successful but the API does not return anything in...

Frank by Level 1
  • 98 Views
  • 1 replies
  • 0 Helpful votes

After the migration from Mulesoft to Mashery, I have updated the request URLs to point towards apix.cisco.com (before apx.cisco.com).Requests mostly work as intended, but I randomly recieve the following error message:{    "status": 400,    "message"...

DanJ by Level 1
  • 305 Views
  • 5 replies
  • 0 Helpful votes

I am trying to use the EoX API.  It includes many sample requests.  However, each one I tried resulted in a 500 response.To be more specific, I executed a command like this...curl --user "MyUserName:MyPassword" "https://apix.cisco.com/supporttools/eo...

Forward by Level 1
  • 200 Views
  • 0 replies
  • 0 Helpful votes

https://developer.cisco.com/docs/support-apis/#!product-information/get-product-information-by-serial-numbers I have a whooole bunch of serial numbers that I'm looking up against this API.  This all works great, until I feed it the Serial Number from...

I have been trying to get my API access for over a month now. I have my DA access approved and have active API keys. I understand I need to be granted API usage rights via my client secret app, but its been over a month to get this. I being told the ...

Leadfoot by Level 1
  • 199 Views
  • 1 replies
  • 0 Helpful votes

I am trying to hit Admin API for Authentication Logs. I am getting a successful response when I do not pass offset value. In the metadata field, I am getting following value:"metadata": {            "next_offset": [                "1700535264511",   ...

edradhik by Level 1
  • 169 Views
  • 1 replies
  • 0 Helpful votes

Hi, I’m trying to access your support APIs to pull down EoX and other information for customers for whom we handle support. I have registered the application, can get the Bearer token OK but when I try to access the support API I get a 403 error. The...

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