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cdnadmin
Level 11
Level 11
This document was generated from CDN thread

Created by: Vincent Crenshaw on 16-07-2010 09:27:09 PM
Can anyone provide any insight to this error message/code?  I'm using the simulator (if it matters).  It attempts to call a web service that has multiple web methods to retrieve routing data.
 
 
07/16/2010 16:42:23.734----------------------BEGIN XML DOC--------------------
<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
 <soap:Body>
  <GetAniLookupRoutingInformation xmlns="http://www.progressive.com/tad">
   <Ani>2295322091</Ani>
  </GetAniLookupRoutingInformation>
 </soap:Body>
</soap:Envelope>
07/16/2010 16:42:23.750-----------------------END XML DOC---------------------
07/16/2010 16:42:23.750-Opening server connection.
07/16/2010 16:42:23.750-Error in GetRouteInfoECC2 Method
07/16/2010 16:42:23.750-Error in MSXML Module.
07/16/2010 16:42:23.750--2147012890
07/16/2010 16:42:23.750-The URL does not use a recognized protocol

07/16/2010 16:42:23.750-
07/16/2010 16:42:23.750-GetRouteInfoECC2::Exit

Subject: RE: Can't call out to a web service
Replied by: Michael Giberson on 22-10-2010 03:45:38 PM
 
That error propagated from Microsoft is relatively vague and could mean many things -- the URL scheme could not be recognized or is not supported, the Web/XML service is not available or not processing XML over HTTP, etc.  A lot of dependence would reside with examining the characteristics of the URL, the Web/XML application, interface, and protocol being used for the RouteRequest.
 
Bottom line it appears that the issue probably due to the fact that you are trying to call a web service that has multiple web methods to retrieve routing data -- when GatewayXML requires a 1-to-1 mapping between each GatewayXML instance and Web/XML application.
 
If you still require additional support, then I would recommend the consideration of purchasing a Subject Matter Expert (SME) Contract or Custom Application Support (CAS/D2S) Agreement from your Services Account Team.
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mgiberso
Level 1
Level 1

For clarity, the uniqueness is defined by the mapping -- which means that the unique web methods could be accessed by individual GatewayXML instances as long as they can be differentiated via unique URLs and/or unique SOAPActions if that is how unique web methods are addressed.

Along those lines, what do you have configured in Server Host Name (URL) and SOAPAction if defined?

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