Created by: Manish Vastrakar on 22-02-2011 02:24:37 AM Hi All, I am using a java class which i placed on the 'call start'. Afterwards I am setting application data via this class. Can anyone please let me know how to use this application data in CVP? Thanks in advance. -- Manish Vastrakar
Subject: RE: New Message from Manish Vastrakar in Customer Voice Portal (CVP) - Gene Replied by: Hemal Mehta on 22-02-2011 01:48:24 PM Initially you could use application modifier to set a session variable and then in backend set that to whatever you want. It will then be always accessible on the front end. Hemal
From: Cisco Developer Community Forums [mailto:cdicuser@developer.cisco.com] Sent: Tuesday, February 22, 2011 1:25 AM To: cdicuser@developer.cisco.com Subject: New Message from Manish Vastrakar in Customer Voice Portal (CVP) - General Discussion - All Versions: how to use application data in cvp application?
Manish Vastrakar has created a new message in the forum "General Discussion - All Versions":
-------------------------------------------------------------- Hi All,
I am using a java class which i placed on the 'call start'. Afterwards I am setting application data via this class. Can anyone please let me know how to use this application data in CVP?
Thanks in advance. -- Manish Vastrakar -- To respond to this post, please click the following link:
Subject: RE: how to use application data in cvp application? Replied by: Rucha Khisti on 22-02-2011 01:08:59 PM Hi Are you trying to use this appliation data for information collection and application analysis using CUIC and CVP Reporting? Or are you thinking of re-using the application data for call processing? Are you familiar with the CVP Reporting Solution? Thanks Rucha
Hi All,
I am using a java class which i placed on the 'call start'. Afterwards I am setting application data via this class. Can anyone please let me know how to use this application data in CVP?
Thanks in advance. -- Manish Vastrakar
Subject: Re: New Message from Rucha Khisti in Customer Voice Portal (CVP) -General D Replied by: Janine Graves on 22-02-2011 01:42:23 PM The benefit of application data is that it's available to all callers to that application on that vxmlserver. It's persistent. So it saves cpu and time if all your calls need access to certain variables.
To use it in a Studio app, you have to create custom java and there you can access it as [sessionapiObjectName].getApplicationAPI.getApplicationData(appVarName) You can then assign that app data value into a Session variable to work with it in Studio gui or just use it within the java.
Rucha Khisti has created a new message in the forum "General Discussion - All Versions":
-------------------------------------------------------------- Hi Are you trying to use this appliation data for information collection and application analysis using CUIC and CVP Reporting? Or are you thinking of re-using the application data for call processing? Are you familiar with the CVP Reporting Solution? Thanks Rucha
Hi All, I am using a java class which i placed on the 'call start'. Afterwards I am setting application data via this class. Can anyone please let me know how to use this application data in CVP? Thanks in advance. -- Manish Vastrakar -- To respond to this post, please click the following link:
Subject: RE: how to use application data in cvp application? Replied by: Althaf Bealdar on 10-05-2011 12:18:48 AM Hi Manish,
As you have Specified the class you are using is in Call Start and there you want to Set some application data if this is the case then it is very similar to the Session data which we can set it in Call start because for every call the call start will be called and the data what you are setting in application level will be overwrite for every call if this is the case then use the session data instead of application data.
Application data is like a global data accessible throughout the application.
So, instead setting the application data in call start use a class which implements the interface "StartApplicationInterface". and set the application Data in this class. then the data will be accessible throughout the application.
Thanks, Althaf
Subject: RE: how to use application data in cvp application? Replied by: Manish Vastrakar on 10-05-2011 03:39:17 AM Thanks a lot Althaf..!
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