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cdnadmin
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This document was generated from CDN thread

Created by: Praveen Vyapaka on 15-08-2013 11:44:30 PM
Hi ,

We are using a CRM which implements peripheral monitor CTI application and uses CTI protocol version 10. I can see that the client is receiving the ECC data in the logs however I cannot see the same in the CTI server logs. What is the trace level I have to set in order to see that information in the server logs ?
Currently I have the below key set to  F8
1software\Cisco Systems, Inc.\ICM\<cust_inst>\CG1A\EMS\CurrentVersion\
2 Library\Processes\ctisvr
Any help is much appreciated.We are on ICM 7.5.10 and 7X CUCM

Regards,

Praveen

Subject: RE: New Message from Praveen Vyapaka in CTI Server Protocol (GED-188) - CTI
Replied by: David Lender on 16-08-2013 09:09:43 AM
You should be seeing the ecc variables in the CTI Server trace when using trace mask F8.
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