Cisco Call Recording Interface random error Reason: Q.850;cause=47

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This document was generated from CDN thread

Created by: srinivas voora on 26-11-2012 02:50:41 PM
Hello,
One of our customers is having problem with Cisco Call Recording interface. Most of the calls getting recorded fine except in case of consulation transfer. In case of consulation transfer some calls (to the same extension) get recorded, other calls getting error Reason: Q.850;cause=47.  Any suggestions, ideas?
 
Thanks
 
bad call Wireshark
Message Header
        Via: SIP/2.0/UDP 10.32.60.12:5060;branch=z9hG4bK152da74fee0f0
        From: "Rob Trefz Agent" <sip:4609777@10.32.60.12;x-farend;x-refci=44193246;x-nearenddevice=SEP64168DBA9DAE>;tag=ae0b7800-6bc8-4225-972e-582b03635c76-44193253
        To: <sip:1130600@10.40.1.63>;tag=002f1860
        Date: Mon, 19 Nov 2012 15:03:11 GMT
        Call-ID: 3acde700-aa14a2f-c1cb-c3c200a@10.32.60.12
        User-Agent: Cisco-CUCM8.0
        Max-Forwards: 70
        P-Preferred-Identity: "Rob Trefz Agent" <sip:4609777@10.32.60.12>
        CSeq: 102 BYE
        Reason: Q.850;cause=47
        Content-Length: 0
Good Call Wireshark
 
Message Header
        Via: SIP/2.0/UDP 10.32.60.12:5060;branch=z9hG4bK152b64154c8fe
        From: "Rob Trefz Agent" <sip:4609777@10.32.60.12;x-nearend;x-refci=44193213;x-nearenddevice=SEP64168DBA9DAE>;tag=ae0b7800-6bc8-4225-972e-582b03635c76-44193217
        To: <sip:1130600@10.40.1.63>;tag=302d2e62
        Date: Mon, 19 Nov 2012 14:56:44 GMT
        Call-ID: 54226380-aa148ac-c1c1-c3c200a@10.32.60.12
        User-Agent: Cisco-CUCM8.0
        Max-Forwards: 70
        P-Preferred-Identity: "Rob Trefz Agent" <sip:4609777@10.32.60.12>
        CSeq: 102 BYE
        Content-Length: 0