on 01-25-2014 10:24 AM
Nathan Morrow:You will need to work with IT to gain access to retrieving SAML assertions from the Identity Management system being used.
Nathan Morrow:WebEx productivity tools uses custom internal APIs...
Hi,
I am working on one tool in which I am trying to authenticate user which has site admin privilege, but XML API service is returning me the error "ASService not responding".
Could you please guide me to resolve this error?
I am sharing the exact response for reference.
<?xml version="1.0" encoding="UTF-8"?>
<serv:message xmlns:serv="http://www.webex.com/schemas/2002/06/service" xmlns:com="http://www.webex.com/schemas/2002/06/common" xmlns:use="http://www.webex.com/schemas/2002/06/service/user"><serv:header><serv:response><serv:result>FAILURE</serv:result><serv:reason>ASService not responding</serv:reason><serv:gsbStatus>PRIMARY</serv:gsbStatus><serv:exceptionID>000035</serv:exceptionID></serv:response></serv:header><serv:body><serv:bodyContent/></serv:body></serv:message>
If you need assistance with the WebEx XML API's please contact the appropriate support team by emailing: webex-meetings-api-dev@cisco.com
Please include your webex sitename and a copy of the API request you sent in so we can quickly help you resolve this issue.
-Regards
Ryan Hunt
WebEx API Support
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