Collaboration Knowledge Base

IntroductionProblem DescriptionProcedureNote  IntroductionThis document covers the Procedure for Dumping CUCM Fresh Install Logs - Virtualization Problem DescriptionIn order to dump install logs on a virtual UC installation, it is necessary to use a ...

The Cisco Document Team has posted an article. This document describes the procedure to configure the email notification for specific node in the cluster. Know of something that needs documenting? Share a new document request t...

 After a couple of weeks I finished to write a big document lab with 43 pages about Call Routing All-in-one in the Webex Calling solution that coexists with an on-premise Cisco Unified CM and a PSTN/Local Gateway colocated. This document unlike wit...

Hello All, This document describes the complete step by step configurations of  Extension Mobility Cross Cluster (EMCC). This is an extended version of normal Extension Mobility.   The Cisco Extension Mobility Cross Cluster feature allows a user of ...

Don't you just hate having to run RTMT in a virtual machine, well here it runs in an app for mac. I have complied a version for CUCM 14.x ( from a version I got for 11.x ) It works on older versions also. Here it is https://haffi.is/rtmtmac14.zip old...

The Cisco Document Team has posted an article. This document describes supported versions of Java, Tomcat and Informix for CVP and VVB, also provides references to proper upgrade procedures. Know of something that needs documen...

                                                                       * updated content (both text and resources)                                                                                  * added  youtube demo''Webex Calling for Microsoft Tea...

The Cisco Document Team has posted an article. This document describes how to configure an Outbound Campaign for Agent-Based Predictive for Unified Contact Center Express (UCCX). Know of something that needs documenting? Share ...

OverviewTypes of CertificatesCUCM/CUC/CUPS/UCCX Versions 10.X and Later - Certificate RegenerationCommon certificatesTomcat CertificateCallManager CertificateIPSEC CertificateITLRecovery CertificateCUCM specific certificateCAPF CertificateTVS Certifi...

ResolutionComplete these steps to change/modify the background image on a Cisco 7970 IP Phone using Cisco CallManager Express:  Download GNU Image Manipulation Program (GIMP) 2 from GIMP.Create two PNG files for each image (a full size version and a...

Preserve the Cisco Unifed Communication solutions experience by deploying the traditional and on-premise Cisco Unified Communications Manager systems on Webex Calling Cloud Based solution with a Dedicated Instance. Webex Calling Dedicated Instance ...

The Cisco Document Team has posted an article. This document describes the way to track a defect fix and deployment through Cisco Defect and Enhancement Tracking System (CDETS). Know of something that needs documenting? Share a...

The Cisco Document Team has posted an article. This document describes how to troubleshoot when an error is received when registering Cisco Customer Voice Portal with Smart Licensing. Know of something that needs documenting? S...

The Cisco Document Team has posted an article. This document describes the steps to configure DTMF sequences to allow users to perform actions on Cisco Meeting Server (CMS) spaces. Know of something that needs documenting? Shar...

The Cisco Document Team has posted an article. This document describes the step-by-step process of integrating Lightweight Directory Access Protocol (LDAP) with the Cisco Meeting Server (CMS). Know of something that needs docum...