Bug Status & Notifications

You can get view and subscribe to Cisco product defect updates for specific bugs that affect you or your deployment.

 

Bug Status

 

  1. Go to the Cisco Bug Search Tool (BST)
  2. Enter your Bug ID into the Search For field
    Screen Shot 2017-03-22 at 4.09.43 PM.png
    Or use the direct URL https://bst.cloudapps.cisco.com/bugsearch/bug/<BugID>
  3. Press Enter

 

 

Notifications

 

After you have found your bug in the Bug Search Tool

  1. Click on the Notifications button
    Screen Shot 2017-03-22 at 4.15.06 PM.png
  2. Choose your frequency and email address for updates and click Save
    Screen Shot 2017-03-22 at 4.15.41 PM.png
  3. You may view and edit all of your notifications in the Cisco Notification Service

 

 

Escalation

 

If you are not seeing action on a bug that you desperately want fixed, you must ask the Cisco TAC to Escalate your case to the ISE Escalation team. That is the only way to get attention on it.