How to Get Cisco Bug Status & Notifications

[thomas]

• Bug Status
• Notifications
• Escalation

You can get view and subscribe to Cisco product defect updates for specific bugs that affect you or your deployment.

Bug Status

1. Go to the Cisco Bug Search Tool (BST)
2. Enter your Bug ID into the Search For field
   
   Or you may use a direct URL with your bug ID:
   https://bst.cloudapps.cisco.com/bugsearch/bug/<BugID>
3. Press Enter
4. For more details, Cisco Employees can click on the View Bug in CDETS button

Notifications

After you have found your bug in the Bug Search Tool

1. Click on the Notifications button
   
2. Choose your frequency and email address for updates and click Save
   
3. You may view and edit all of your notifications in the Cisco Notification Service

Escalation

If you are not seeing action on a bug that you desperately want fixed, you must ask the Cisco TAC to Escalate your case to the ISE Escalation team. That is the only way to get attention on it as the Community cannot fix or escalate bugs.