End or Cancel an input in IVR Application

[Olivier Viennot]

Hi !

I'm trying on Call Studio to create a form element with 5 to 10 digits. I want to set two options :
- the keypress "#" to end the input
- the keypress "*" to cancel the input

To end the input, I thought that it was automatically implemented but it doesn't work. Then I try to fix the problem by setting the VXML property termchar with the value "#" (on the element and/or project configuration) : same result !
I'm testing my application with the debugger of Call Studio.

To cancel the input, I didn't find anything on the forum on VXML documentation.

Thanks in advance for your response.

[hemal.mehta]

Olivier, did you see reply from janine and myself on the old forum ?  If not, I can repost.

[dlender]

I see your question was answered by the community in the old CVP forum.

RE: End or Cancel an input in IVR Application - Community - Cisco Developer Community

From Janine Graves:

You can't test the # key in the Debugger - it's one of the Debugger's limitations.
And I don't know of a way to set * to be a cancellation key if it's in the middle of an input string.
There is a way for * to trigger the application to exit an element (using HotLink) - but only if it's the first key entered.