cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
272788
Views
8
Helpful
20
Replies

Jabber Chat History?

rrangel
Level 1
Level 1

From what I’m reading in the support forums, Jabber creates one file located at......

(C:\Users[userid]\AppData\Local\Cisco\Unified Communications\Jabber\CSF\History).

Currently there is no way to delete this except by deleting the .db file that holds all history.  I'm looking for creative ways to remove these files every day (something besides a batch job).   My client doesn't want jabber history on local pc's. 

Is there any update on this?  Assuming there is already a feature request/enhancement in the works????

Thanks for your time and help!

20 Replies 20

Rick,

Check out these other threads in the Community and see if they can help you.

Increase Jabber Chat history Time

Jabber for Windows 9.1 : Chat History Size

Also, I recommend you visit the Cisco Support Community for additional information.

https://supportforums.cisco.com/

Please post back to the community if you still haven't found the information you need.

Hope that helps.

Kelli Glass

Moderator for the Cisco Collaboration Community

Gajanan Pande
Cisco Employee
Cisco Employee

Ryan,

As of Feb end 2013, the roadmap status was like this...

Option to delete chat history from client UI is on product backlog. It will be available in a post 9.2 release.

I dont see this fixed in presently released 9.2.0 version of JFW.

Ofcourse, what Srini suggested is the way to stop clients from creating chat history on the their machines.


GP.

t00834356
Level 1
Level 1

I posted a solution for this in another forum:

https://supportforums.cisco.com/thread/2149160

Hopefully that does what you want

sumit.lubal11
Level 1
Level 1

This site gives very simple steps for saving hystory in jabber

Check it out

http://www.2010bit.com/saving-history-in-cisco-jabber/

sumit.lubal11
Level 1
Level 1

This site simply solves this problem http://www.2010bit.com/saving-history-in-cisco-jabber/

hollymouse1
Level 1
Level 1

This is what I do:

Exit from Jabber using the little gear icon.

Then, click thru the following:

C:

Users

(username, ex hmouse)

AppData

Local

Cisco

Unified Communications

Jabber

CSF

History

username@whatever.local (that is the db file.)

Then delete that db file.

BEAR IN MIND this removes YOUR END of the conversation. THE OTHER END (whoever you were chatting with) still has the conversation on THEIR local machine.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: