If like me you use linux (I am on ubuntu 20.04) and have available the console usb A to mini usb (c ??) you can forgo the download of the console driver, its not needed for ubuntu other than to give you directions on how to do it.
So, minicom is your software
sudo apt install minicom
sudo minicom -s
Serial port setup,
press A
: /dev/ttyACM0
press enter
press E
press C
press Q
You should see "current: 9600 8N1" at the top,
press enter
Press F and G so that you see "no" in both hardware flow control and software flow control.
Press enter
save setu as dfl.
exit from minicom.
connect the cable between your computer and cisco device.
sudo minicom
press enter, you should now see a device related prompt.
Minicom options
ctrl & a then press Z
To exit minicom
ctrl & a then press X
Good luck.
NB: it is worth noting that when setting up with sudo the dfl file is stored in roots home directory.
If you prefer to setup as your own user omit the sudo, the file will be stored in your users home directory. it starts with a period so you will need to show hidden files to see it. You can edit the file manually this way.
then when you sudo the root settings will be used and without your user settings will be used, can be useful if you have multiple devices needing different tty ports.
EG: I have one device that needs a RJ45 cable, I got an adapter that runs on ttyUSB* so thats how I handle it to prevent reconfiguring minicom when i switch.