audio-only in CUCM deployment

[exjun]

Hello.

I have a rem 10.6.3 lab set up with cucm only,  no cube and am having a trouble to make a video call successful with hunt group configuration.

With the same configuration, I have audio calls successful, but not video calls.

I think I am supposed to have video calls successful, but no chance of luck.

Any hint ?

[robdoyle]

Hello,

What are your consumer and agent endpoints?

Regards,

Rob

[exjun · Accepted solution]

I am using chrome browsers for both consumer and agent endpoints

?? iPhone?? ??

2016. 4. 19. ?? 5:56 Robert Doyle <community@cisco.com<mailto:community@cisco.com>> ??:

Cisco Communities <https://communities.cisco.com/>

audio-only in CUCM deployment

reply from Robert Doyle<https://communities.cisco.com/people/robdoyle> in Developer > Remote Expert Mobile - View the full discussion<https://communities.cisco.com/message/212810#212810>

[exjun]

Hello.

I solved the issue by adding a CUBE. Is a CUBE required for CUCM-only configuration ?

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[robdoyle]

REM does support CUCM-only configuration. Hoever we have seen  CN payload type (PT) issues where on certain callflows the CN PT is defined as 19 when it should be 13. This may have caused your earlier testing issues. Unles in your earlier testing you tested without access to the camera? Or if your test computer was slightly underpowered it might not have been able to handle running 2 WebRTC clients?