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Having issue with Meeting Center XML API and éè....

Colmat
Level 1
Level 1

Good morning!

I have been hurting my head for a while trying to figure it out but I can`t.

I use webex activities plugins for our moodle site to create meetings. The plugin works good, we can create meeting and take part in them without a problem, unless we place é or è or any of those french characters in the title or details.

In such a case, I do not get an error message, the plugin create the room with proper time and everything, except that my é and è and all other are writen ������ in webex.

In moodle it display the text properly. If we try to connect we get an error of invalid room number.

c2.png

At this point even if I click on the link in webex to start the meeting it will not work with the same error message.

The xml encoding is set to utf-8

I am unable to find where it get damaged, hoping someone here can help me find the issue.

Thank you.

1 Reply 1

kinglewi
Cisco Employee
Cisco Employee

HI Eric,

This usually happens before reaching WebEx.  Data has to be UTF-8 through the whole process.  Where is the data coming from before being put into the XML and sent to WebEx, and can it be trusted to be utf-8 encoded?  I've found that these particular characters are often encoded iso-8859-1 and come from user input of some sort, or a text editor which is not using utf-8.