7 Replies Latest reply: Jun 26, 2018 6:24 AM by christophbender RSS

How to assign DX80 as personal device on Spark?

zoom.license

Hi,

 

my cisco distribution partner have CUWP licenses and is able to assign DX80 device to exact user like on screenshot

spark_user_dx80_selection.png

 

But in my administration I do not have such option to "Generate Activation Code" for exact user. Only to place. we have same licenses CUWP and using hybrid deployment with on-prem CUCM. I really need to have Spark registered DX80 select as personal device for users and I need it will ring when anybody call him on on-prem devices.

 

This is how I see my users in my administration - no "Generate activation code", no device settings

spark_cannot_assign.png

 

 

Any experience please?