1 2 3 4 Previous Next 54 Replies Latest reply: Oct 11, 2013 4:02 PM by fabriziobisetti RSS

WebEx Mac crashes with USB headset (debug logs attached)

davidordal

WebEx Meeting Center crashes consistently on my two Macbook Pros (both Early-2008 w/ 10.6.6) when using a USB headset. Unplugging the headset and using the built in speakers/mike, or calling in via phone, does not cause a crash. Typically WebEx will only crash when there are people speaking; I've run it for two hours in a silent room with nobody talking, and I don't get a crash. But when there are people talking, it crashes in < 10 mins. This seems to have started recently, possibly with the upgrade to 10.6.6. The headset is a Logitech H555 laptop headset.

 

 

Debug logs are attached:

 

Is this the right place to post a bug report like this, or should I be going elsewhere?

 

Thx,

 

D

 

Message was edited on June 5, 2013: Kelli Glass, Cisco Collaboration Community moderator, added community categories and tags for greater ease in filtering posts (no change to content).

1 2 3 4 Previous Next