Hello Cisco Community! : ) Anyone know the minimum internet speed requirements for Cisco 8861 via MRA? Some of our telecommuters are experiencing drop calls and I am afraid it might be due to lost of signalling to the phone and call manager. Your fee...

Hello All, Any ideas if adding special characters such as "~" and "*" to the agent last name could potentially cause issues within the PCCE environment? We have noticed that our WFM team is doing that to agents profiles but do not know if I should be...

Hello All, Any ideas if adding ~* to the agent last name could potentially cause issues within the PCCE environment? We have noticed that our WFM team is doing that to agents profiles but do not know if I should be concern. Down below is an example. ...

Hello,Would anybody know what could be causing the error below? I cannot seem to find a definition for it. I know it reads pretty straight forward but I was curious as to what may be causing the error. I appreciate the help.

Hi, I am trying to find documentation about changing DNS on the Cisco Unity Connection. I would like to know if by changing the DNS on the server would  cause an issue with licensing? I know it is true for 8.x but not sure for 9.1 and above. Steve