Hi AllWe have 4 Cisco sx10s, 4 TVs UHD same modelThe SX10 is connected to HDMI to the UHD TV and uses the audio of the TV via HDMIThe problem: When the SX10's microphone turns on, Room A, Room B is silent, there's an extremely annoying echo. When 1 i...

Hi guys, I have a problem relate the connectivity to Cisco Meeting Server.   CMS has network 192.168.100.x/24 Endpoints (Cisco, Polycom, Sony, ....) have network 172.16.254.x/24 I routed between 2 networks. When Endpoints connect to CMS, they only ha...

I have problem relate upgrading firmware for SX20.   I got wrong Release Key from TC6.2.0 to TC6.2.0 on Licence Portal and Upgraded the firmware from TC6.2.0 to TC7.3.6. Now SX20 has CRITICAL: Valid Release Key Missing release key for undefined. The ...

Hi everybody, I have a Room Kit Plus P60 with 2 P60 cameras. 1st camera is working well but 2nd camera is not. I connect 2nd camera to codec by 15m HDMI cable. I converted from PC to camera on Web Administrator. So it still has problem. I dont unders...

Hi everybody, I have problem with proximity. When I install the software on windows 7 laptop but it fail with message: "This installation package is not supported by this processor type. Contact your product vendor" Help me fix it !!