About SEC_ContactCenter_Support1

SEC_ContactCenter_Support1 · 07-23-2017

hello developers and expertsI did create IVR callflow and tested it perfectly.also I did create custome JAVA project to query from MS SQL server And working fine.so, please tell me how to make voice element - digits check the entered number by caller...

Embed web page gadget URL with user ID · 08-13-2016

Hi !how can I extract user login ID and add it to the XML file in this function : <script type="text/javascript"> // initialize the gadget running the init handler defined in EmbeddedWebApp.js gadgets.HubSettings.onCo...

SEC_ContactCenter_Support1 · 08-11-2016

Hi !I am trying to change sample gadget height but no luck unfortunately.I had tried the following ideas :var html = '<iframe src="' + _urlToLoad + '" id="displayFrame" height="650"></iframe>'; gadgets.window.adjustHeight(650); please help ..

SEC_ContactCenter_Support1 · 07-24-2016

Hi !I am using Finesse API to change agent state, I facing error when try to change agent state to NOT_READY : <ApiErrors> <ApiError> <ErrorType>Parameter Missing</ErrorType> <ErrorData>finesse.api.reasoncode.require_reasoncode</ErrorData>...

SEC_ContactCenter_Support1 · 07-23-2016

Hi !I am trying to change agent state using REST API. I am using C# as a programming language.here is the code that I wrote :ServicePointManager.ServerCertificateValidationCallback = new System.Net.Security.RemoteCertificateValidationCallback(AcceptA...

SEC_ContactCenter_Support1 · 08-13-2016

HI Denise,thank you so much, it works after adding WIDTH But when I look to DOM i didi not find the width and height.anyway it works so thank you dear.

SEC_ContactCenter_Support1 · 08-12-2016

HI!I Tried to add width but did not work with IE 11.with chrome the frame got bigger but web page still the same size.i am using UCCE 11

SEC_ContactCenter_Support1 · 07-24-2016

after 2 days I figured out that the issue is to replace this line :request.Method = "POST";by this line :request.Method = "PUT";

Dear Atul, · 07-10-2016

Dear Atul, Thanks for your response but how cam i add users if the users are not shown in the available users Thanks

Dear Atul, · 07-10-2016

Dear Atul, Thanks for your response , but how can i add if the account are not shown in the available users Thanks

Member Since	‎07-07-2016 05:47 PM
Date Last Visited	‎03-13-2020 02:22 AM
Posts	14
Total Helpful Votes Received	6

User Statistics

User Activity

Integerating java project with callflow IVR project

Embed web page gadget URL with user ID

changing Embedded WebApp Gadget Height

changing agent state to NOT_READY

Finesse REST API

Re: changing Embedded WebApp Gadget Height

Re: changing Embedded WebApp Gadget Height

Re: Finesse REST API

Dear Atul,

Dear Atul,