Ssaradouni
Level 1
Level 1
Member since ‎07-28-2015
‎04-18-2022

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  • 17 Posts
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  • 1 Helpful votes Received
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Following the link below https://developer.cisco.com/docs/contact-center-express/#!add-contacts-to-campaign/add-contacts-to-campaign to add contacts to UCCX outbound campaign, the URI is required URI http://<server>/adminapi/campaign/{id}/contacts ...
HelloI've created custom report using a parameter that i retrieve from the callvariable10, based on sql joins with contactcalldetail and agentconnectiondetail reportsthe issue is when the barge in option is used. the handled call is doubled.Could you...
Hello I'm facing Phone book display error; " unable to retieve phone book" in the list of contact with only some agents finesse desktop, UCCX version 10.6 The "Retry" button doesn't help to refresh the page; Regards
HelloI have a question about salesforce integration with cisco finesse 10.6 using a gadgetRegards
HelloIn UCCX 10.5, i'm asking about the way to develop a gadget for finesse that could interact with an external Database, to retrieve data, such client name and client call back number. These informations should appear in agent desktop at the login,...
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Member Since ‎07-28-2015 09:54 AM
Date Last Visited ‎04-18-2022 11:27 AM
Posts 17
Total Helpful Votes Received 1
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