As an existing system ,The customer have CME on ISR4331.
Now they need an auto attendant.
We will propose CUC version 11 on UCS-E (UCS-E140S-M2/K9=)
but we don't sure about license part for aa-port and part of CUC software.
Please suggest me about p...
I have an issue about VCS-C. I would like to create Zones on VCS by sip protocal. Please suggest what is type for Zones by SIP protocal and port number,transport field. if, who have step for configuration , give me please. Best Regards,Chinnapat S.
Hi, I saw only .ova template for software installation.Can i install VCS-C on Hyper-V instead of Esxi ?if can, please recommend. Best Regards,Chinnapat S.
Finesse on UCCX 11.xCustomer use CRM integrated with Finesse.Scenario1.Agent login finesse desktop ,SSO with CRM.2.Call arrived to agent. Variables from IVR Script passed to CRM and query customer information for popup screen on CRM page.3.Call finis...
