Hi , i'm developping an app to update the resources skills with REST API. I can get all the values I want (GET) , but when I try to update a resource using PUT , then I get a webException "415 Unsupported Media Type". I have discovered that C#/UCCX w...

Hi , I have created a Local User account in the CM , assigned a Jabber for Iphone , but on the Iphone , when I try to log in with his local account I get "wrong user/password" If I use My AD windows account then I can login. when configuring Jabber i...

Hi , I have created a new Team in Uccx (10.5) and I don't see it in the Finesse Administration . by invoking the adminapi /Team I can see it (on the uccx) , BUT by invoking the finesse/api with the Id --> error. the new Team has a supervisor , resou...

Hi  , I was wondering what is the best when you want to redirect a caller from script to another. I have the company reception with an IVR , menu #1 has to go to the AfterSales callcenter. Right now in the Reception script I Call the SubFlow of the A...