About Bhavya Ramaswamy

Bhavya Ramaswamy · 08-30-2019

Hi,In the CVP Ops console i see "91919191" used for Ringtone. However "91919191" also has "send to originator" enabled. We are planning to replace one of the inbound gateways with ISR-G3. Since ISR-G3 does not support VXML, I cannot use "ringtone.tcl...

Bhavya Ramaswamy · 10-05-2015

Hi, Can some one share Cisco Jabber Guest call flow (if possible with logs). The ones available on the documents/Cisco Live is not detailed.

Bhavya Ramaswamy · 04-10-2014

Hi all,Can you please advise how i can verify if DigitCollect is already active on a call leg.If ( DigitCollectLeg is not Active on leg){ # Issue DigitCollect on Leg leg collectdigits leg_incoming PARAM}

Bhavya Ramaswamy · 07-31-2019

We have the same problem from all call center locations since upgrade to Finesse 11.6. Never had any issues when using finesse 11.0. Is this a software bug.

Bhavya Ramaswamy · 03-03-2017

Hi Jaime, Is there any document that i can refer to configure Phone Only mode with SME integration and MRA. Please share.

Bhavya Ramaswamy · 10-05-2015

Hi Ayodeji,Thanks very much! Very useful and informative.Can you share if you have a similar document for Cisco Jabber Guest .

Bhavya Ramaswamy · 04-17-2014

Can you try a return after act_Selectif { $status == "cd_006" } { set busyPrompt _dest_unreachable.au (--> You can change the prompt here as "Extension entered is not valid") act_Select return }

Bhavya Ramaswamy · 04-15-2014

Hi Leonardo, Try this?http://www.cisco.com/c/en/us/td/docs/ios/voice/tcl/developer/guide/tclivrv2/tclivrv2_ch5.htmlproc act_GotDest { } { global dest global callInfo global oprtr global busyPrompt puts "\n proc act_GotDest" set stat...

Member Since	‎01-03-2014 02:52 PM
Date Last Visited	‎08-12-2020 12:27 AM
Posts	12
Total Helpful Votes Received	7

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Different RingLabel for a specific ICM customer who uses shared CVP

Jabber Guest detailed Call flow if possible with Logs

TCL: Check if DigitCollect is active on call leg

Re: Lost Connection to Cisco Finesse Server

Hi Jaime,

Hi Ayodeji,Thanks very much!

Re: Validate Wrong Extensions

Re: Validate Wrong Extensions