Hi,
It seams we are facing the same issue. Can anyone confirm that the issue is presented in all Outbound placing call methods (PREVIEW, PROGRESSIVE and PREDICTIVE)?
Also we cannot reach any of the custom fields we added on Import Rule, we only h...
Hi,
It seams we are facing the same issue. Can anyone confirm that the issue is presented in all Outbound placing call methods (PREVIEW, PROGRESSIVE and PREDICTIVE)?
Also we cannot reach any of the custom fields we added on Import Rule, we only h...
Hi All,I'm trying to use the Outbound API. I already can create Outbound Campaigns but i cannot see any method to set some information i set previews using Campaign Manager.For instance:- How can i set the field's to be loaded and the order of them?-...
Hi,We are starting to design a Agent FrontEnd integrating a customer internal CRM with UCCE 11.5 (With EIM and WIM).From the documentation (Finesse API) it seams that we are able to deal with Chat/Email interactions using Media API but i could not fi...
Hi,Thanks for your reply. On Campaign Manager we have 2 Zones.Today are using the Zone (Morning and Afternoon) making the call to the mobile number and the second timezone (Night) to Home Phone Number.I cannot see on the API how to make this kind of ...
