About connor.sadler

connor.sadler · 05-27-2016

Hi,I've been trying to show a colleague the UCCX Sandbox today.This was all working a few days ago.Today I get an error when I've logged into Jabber: Unable to connect CJ:109:3Please see attachmented images for more details.It appears from a quick...

XMPP - Node not found for user Dialogs · 02-25-2016

Hi,We have a server-server interface with Finesse.As part of the user login process we connect to XMPP using the Java Smack library and subscribe to events for the user's "Dialogs" nodee.g. /finesse/api/User/John.Smith/DialogsThis has worked fine un...

connor.sadler · 02-12-2016

Hi,Just wanting to try out the new UCCX sandbox - UCCX_EarlyRelease.Tried to reserve it but it offered me a date in September (September 25th).Is this correct?I thought Cisco were trying to improve availability of these sandboxes?If we have to wait 7...

connor.sadler · 09-30-2015

Hi,We're calling Finesse APIs and currently supply a username + password on every request.Does anyone know if Finesse supports single sign on (e.g. OpenAM) or whether it will support it in the near future?Regards,Connor

connor.sadler · 09-28-2015

Hi,We have developed some server to server comms with Finesse, making both REST calls and listening to XMPP events.This works reasonably well so far.We're being asked if Finesse can support different types of authentication, other than userid+passwor...

connor.sadler · 06-07-2016

You might be better off starting a new thread.Do you have the "pubsub" Smack classes in your classpath?We use classes from "smack-core-4.1.1.jar" to connect to XMPPthen we user classes from "smack-extensions-4.1.1.jar" to subscribe to eventsThe main ...

connor.sadler · 05-31-2016

Thanks Jacob, it has worked fine today

connor.sadler · 05-31-2016

The cisco guys sent jabber to me, they should be able to help you outWhat userid/password/extension are you using to login to Finesse?I use:Agent001ciscopsdt6001Don't put any suffix after the Agent001 part

connor.sadler · 05-31-2016

Happy to try to help!For the Finesse login, do you get something like this:The device associated with that extension or dial number is invalid.If so, you need to login to a Jabber client firstThis is a relatively new requirement for the UCCX sandbox,...

connor.sadler · 05-31-2016

We use Smack in our code and it works.Things to try:- ensure security mode is "ifpossible"- ensure only bare user id is specified e.g. agent002- ensure you lower case the user nameThis works for us with UCCXI have not tried BOSH, I just use a standar...

Member Since	‎06-12-2015 09:36 AM
Date Last Visited	‎08-18-2017 03:55 AM
Posts	31
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UCCX Sandbox - Jabber connection problem

XMPP - Node not found for user Dialogs

UCCX Sandbox availability

Finesse Single Sign On

Finesse server-to-server comms - authentication

Re: XMPP - Node not found for user Dialogs

Re: UCCX Sandbox - Jabber connection problem

Re: UCCX XMPP / SASLError using PLAIN: not-authorized

Re: UCCX XMPP / SASLError using PLAIN: not-authorized

Re: UCCX XMPP / SASLError using PLAIN: not-authorized