Hi!Finesse 11.6(1) and CUIC 11.6(1). Sorry for long post.My goal is to create a Finesse gadget that shows agent states for other team - not the team that agent is in. I created a "custom" report based on "Agent Team Real Time" report. Only customizat...

Has anybody played with "Local Variables" and can give me a sample how to work with them?I'm looking for a way how to create them, read and change values. I'm trying to create element that reads file, parses it's content and stores values in "local v...

Is there a way how to see values of session variables or element variables during debug session?I'm debugging Call Studio application, set a break-point and can execute application step by step. But I couldn't find a way how to see values of element ...