About engmohamed1982

engmohamed1982 · 06-04-2016

Hi, I would like to know the exact query steps to get the PCCE 9 post call survey report from CUIC thanks

engmohamed1982 · 05-09-2016

Dears,we have a problem in PCCE 9 when the site A of the CVP is off the site B cannot play the scriptscould you please help me in this issue

engmohamed1982 · 01-18-2016

I tried to configure the CVP reporter at CUIC 9 but i face the following error : any one have idea about this error ? thanks

engmohamed1982 · 06-07-2016

nearly 15 seconds

engmohamed1982 · 06-07-2016

Hi Chintan, i have another question after the agent closed the call , the call take time to go to the evaluation script if there is any solution for this ?

engmohamed1982 · 06-06-2016

thanks bill the PCS are stored in the CVP database , what i need to know how can to pull this data using the query from CUIC because till now i didn't find clear information about this

engmohamed1982 · 01-18-2016

After Importing the CVP reports and when run the call detail report i got the following error :

engmohamed1982 · 01-18-2016

Thanks a lot Vino ,,,, it is working

Member Since	‎05-02-2015 08:48 PM
Date Last Visited	‎03-15-2024 12:01 AM
Posts	8

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PCCE 9 Post Call Survay Report

PCCE 9 site B Problem

Cisco CVP Reporter

nearly 15 seconds

Hi Chintan,

thanks bill

After Importing the CVP

Thanks a lot Vino ,,,, it is