hi,In order to develop an interface to control campaigns (Outbound) directly from the icm like : enable/disable , change the skill group , and the mode of dialing. as we know there is no such API for this , and conapi is not allowed for us.I have fou...

hi,In order to develop an interface to control campaigns (Outbound) directly from the icm like : enable/disable , change the skill group , and the mode of dialing. as we know there is no such API for this , and conapi is not allowed for us.I have fou...

Hi,I am trying to develop an app that gets data and edit in ICM , through application gateway using GED-145 protocol, but i didn't find in the website a documnt that really explain how to reach for example campaign, skillgroup etc .So i'm lost , and ...

hi,I want to know what is the relation between routing and administrative script , if we have for example one routing script and two administrative script scheduled , one preview and th other predictive , which one the routing script will choose ?? T...