jeffande
Cisco Employee
Cisco Employee
Member since ‎03-15-2001
‎04-09-2020

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Would like to understand how to use CDR/CMR to determine the time a call spent on hold and if the call was abandoned by the far end while on hold ?
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Member Since ‎03-15-2001 08:53 AM
Date Last Visited ‎04-09-2020 10:17 PM
Posts 1