I can connect just fine to our Cisco TelePresence SX20 unit with Spark on my laptop. Good audio on both ends, but no video on either. I spent 2 hours troubleshooting it with a Cisco tech, but to no avail. Any help would be appreciated.
Some frustrations I cannot seem to get answers for: 1) Change the auto-attendant pickup ring from 3 to 42) Changing the display names on the SPA504g handsets (a lot of articles on this if using SIP not SPCP however)3) Getting a Plantronics CS540 to w...
We have two Cisco TelePresence SX20 units that regularly communicate back and forth, so I do not believe firewalls is an issue. (as a test I turned them off with the same results, audio but no video) Let me know which settings you need me to relay ...