Hi All, I was wondering if anyone has a setup like this, I believe this may be accomplished using ECC variables but so far have been unsuccessful. I need to create a script for Example you have a Menu option1 - cars, option2 - trucks, option3 - trail...

Hello All,I have read multiple sites and I am needing some help configuring a Estimated Wait Time on a Script. I am trying to find Material that will explain the Steps to accomplish this. I am trying to send Callers in Queue under 2 minutes one way a...

Hi All,First time I have tried to use the Support Community. I have a Customer that is getting calls from a specific number and I wanted to know is there a way to Block a specific number on FXO Ports. The Router is a Cisco 2811 with VIC2-4port FXO. A...