Hi!
Our client have the problem with Cisco UCCX. Sometimes inbound calls are unexpectedly drop after 4-5 minutes of talking with agent. And some calls with duration more than 5 minutes are OK.
All other calls to CUCM it's Ok. Problem only with calls ...
@Could you help us to solve our issue? It will be appreciated if you'll provide some solution for fixing given problem. We have Cisco UCCX 10.6 with included CRM-gadged. CRM-system records each call into local DB to provide in-CRM analytics.Operator ...
Hi ewindgat! Thanks for your assistanceWhat browser(s) are you using? Are you seeing the same issues with all?We tried Chrome, FireFox and IE, latest versions. With all browsers same problem.What are the specific user rights. Are there any difference...
