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kashif.sohail
Level 1
Level 1
Member since ‎08-11-2016
‎02-12-2021
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  • 11 Posts
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  • 4 Helpful votes Given
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Finesse Dialog API- From address DNIS and startTime missing

03-05-2018
Hi, I am using finesse restful services, I the following scenario, fromAddress, DNIS and startTime is missing in dialog XML packet.Deployment: UCCXVersion: 11.5Scenario: The agent is logged out. The extension is working (IP Phone is working)Dialled a...

UCCX - Unable to use XMPP/REST service after user name change

01-11-2018
Hi,I have a UCCX agent with username "abc", I was able to log in to Finesse Agent Desktop, XMPP and RestFull service as well (via java code). Later on, I have changed username to "ABC". What happened now is, I can login to finesse desktop, and can re...

UCCE Finesse 11.5 XMPP Connection error

03-13-2017
Hi experts,I am trying to connect to UCCE finesse 11.5 to subscribe for XMPP notifications. ConnectionConfiguration config = new ConnectionConfiguration(server, port, ""); connection = new XMPPConnection(config); connection.connect(); SASLAuthenticat...

Which version of smack is compatible with Cisco finesses XMPP.

12-01-2016
Hi All, I have following questions.Which version of smack is compatible with cisco finesses.(I am using Finesse 10.5).Is there any sample available for java desktop application available for capturing XMPP events?Can I receive JSON instead of XML fro...

Where I can find the XSD for XMPP message fired by Finesse?

08-21-2016
Where I can find the XSD for XMMP message fired by Finesse. I want to parse these XMPP messages in Java.
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Member Since ‎08-11-2016 03:36 AM
Date Last Visited ‎02-12-2021 02:23 AM
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