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kellyloos
Level 1
Level 1
Member since ‎06-02-2014
‎07-19-2018
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  • 2 Posts
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Call ID Change Tracking for Merged Calls in Finesse

07-08-2016
Hi,We have a softphone which uses the Finesse REST API for requests and listens on the XMPP port for events.  I was wondering if there is a way of retrieving the previous call id for a transferred call and to know the point at which the two calls (co...

PostRoute flag missing from Web Services Req

05-27-2016
Hi,We currently have a softphone component which talks to the ICM CTI Server and we are in the midst of creating a connector to Finesse for this softphone component.  We are using the Finesse REST Web Services as the interface and I noticed that the ...
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Member Since ‎06-02-2014 10:36 AM
Date Last Visited ‎07-19-2018 04:25 AM
Posts 2