About lianghaixiang

lianghaixiang · 01-03-2017

After cutting over UCCE platform to 10.5 last August, we started to use CUIC (v11.0) as reporting tool to replace webview. And EIM as a new component was integrated into our ucce platform. A big issue here is when we run an "agent team historical all...

lianghaixiang · 12-28-2016

I have a report customization question.while we cut over our whole UCCE platform to 10.5 on August, we started to use CUIC (v11.0) as reporting tool to replace webview. And EIM as a new component was integrated into our ucce platform. A big issue her...

lianghaixiang · 11-08-2016

P: Just fixed an icmp port unreachable causing poor recording quality issue. Thanks for sharing here.

Member Since	‎04-30-2007 10:25 AM
Date Last Visited	‎02-07-2021 01:56 PM
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how to remove EIM channel from CUIC reporting

AgentAvailTime in agent team historical all fields with EIM Media integrated

P: Just fixed an icmp port