About manoj_anantha

manoj_anantha · 12-24-2016

We are using a VXML application for Queue treatment after queuing the call to Skill group. How do we differentiate between customer hungup and Application interrupted for Agent transfer?What we noticed is for both the scenario,Customer HungupICM inte...

manoj_anantha · 01-29-2010

In IVR Campaign, I would want to detect if the it customer answered or Answering machine answered. I'm checking this using the BAResonse ECC variable. But it doesnt seem to work. Even the Answering Machine answered call has the BAresponse value as 'C...

manoj_anantha · 01-29-2010

When I point the datasource to the AWDB the report runs fine. However, When I point the report to Archiver_data it gives me environment error. I noticed that there are few views missing in the archiver_data database in compate to AWDB database. Eg Ag...

manoj_anantha · 08-11-2006

Does CISCO Email manager 5.0 support Arabic language? That is will the email manager be able to receive arabic emails?

manoj_anantha · 02-24-2006

I am developing JTAPI SoftPhone. Right now the JTAPI phone register with the call manager, register DN and that call can be intantiated as I am using CiscoMediaTerminal. How do I add speaker and Mic so that I can communicate with the SoftPhone...Also...

manoj_anantha · 10-25-2011

Are you doing any kind of transfer at VXML application? And also what is the run external script timeout set to?

manoj_anantha · 05-17-2010

Whats OIDs? If you are refering to the online documents. You can refer to the link below:http://www.cisco.com/en/US/products/sw/custcosw/ps1006/tsd_products_support_series_home.html

manoj_anantha · 02-02-2010

As i told earlier, you could use CVP studio to build java class files. If you still wanted to use a different IDE then you could use:Eclipse:http://www.eclipse.org/downloads/Netbeans:http://netbeans.org/These IDE are free, but will not have CVP VXML ...

manoj_anantha · 02-01-2010

You can use the CVP studio to build the Java class files as well. CVP studio is basically an Eclipse IDE with Audium licensed package to build CVP VXML application. Create a JAVA application and you could write JAVA class files.If you do not have a C...

manoj_anantha · 02-01-2010

You can register for the Field notificaton on Cisco site. I have done that, Microsoft patch or major Bug will be published there. Its good to register those notifications. You can either register for the RSS feeds or the email notification.Subscribe ...

Member Since	‎02-24-2006 09:34 AM
Date Last Visited	‎08-18-2017 03:56 AM
Posts	22
Total Helpful Votes Received	10

User Statistics

User Activity

Customer hangup vs VXML application interrupt

AMD in outbound dialer..

CUIS Archiver reporting environment error..

Cisco Email manager arabic support.

JTAPI Speaker and Mic

CVP Call-Server Port Utilisation issue.

Re: CVP OIDs

Re: IDE tool to do development that will be used with CVP

Re: IDE tool to do development that will be used with CVP

Re: UCCX Patching Process