About mhd.barazi

mhd.barazi · 11-11-2016

Hello, Please can you advise about this issue: I want to integrate a virgin finesse with CRM database to get the customer info and to show it when the agent receives a call. What is the best method, as i find to applicable ways , 1st: to get the info...

mhd.barazi · 11-15-2016

Hello Rida, Thanks for your answer, did you mean i have to put the code into java script code which built the Embedded web app to integrate it with CRM db?

mhd.barazi · 11-11-2016

Hello,I am new with cisco uccx, Please can you advise about this issue:I want to integrate a virgin finesse with CRM database to get the customer info and to show it when the agent receives a call.What is the best method, as i find to applicable ways...

Member Since	‎10-31-2016 04:58 AM
Date Last Visited	‎08-18-2017 03:56 AM
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Finesse Integration with CRM db

Hello Rida,

Re: Cisco finesse integration with third party CRM