obc8407gopal
Level 1
Level 1
Member since ‎02-20-2014
‎04-20-2018

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Hi, The Footer formula in CUIC CallType Historical all Field Report is not correct. If I have 5 calltype ,   say CallType 1, CallType 2, CallType3, CallType 4 and CallType 5. The Individual summary works great, but the Overall Footer Summary Calculat...
Hi James,Thanks for the response"The simplest method would be to make a copy of a report such as "Call Type Historical All Fields Daily", and change the Interval calculation to:Interval=DATEADD(hour, DATEDIFF(hour,0,CTHH.DateTime),0)Make sure you cha...
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Member Since ‎02-20-2014 12:05 PM
Date Last Visited ‎04-20-2018 01:09 AM
Posts 3