Hi all,  I have a problem with auto-refresh live data reports.I have created a dashboard with two reports, both reports are configured with auto-refresh checked, but only refresh if I refresh the dashboard (F5). Is there any service asociated? Can an...

Hi all,I need to add agent state field to a live data report. The base is Team Summary Report, but this report haven't agent state field. Is possible add it?Best Regards

By surprise, an error has appeared in MediaSense web admin interface. Specifically, the message is: "Warning: This hardware configuration is not supported by MediaSense. Only a very limited number of resources will be available. This installation may...

Hi, Upgrade from UCCX 11.0.1 to 11.0.1(SU1) is stuck. On Install Logs.. It got stuck on Releasing Lock: 07/07/2017 15:50:18 upgrade_install.sh|Upgrade Complete -- (0)|<LVL::Info>07/07/2017 15:50:18 upgrade_install.sh|is_upgrade_lock_available: Upg...

Hello, I am trying to migrate CUC 9.1.2 to 11.5 too. I have read upgrade guide, but when i try to switch version, the option no appear. I check the inactive version and the new version is upload. Can you help me?