If customer service is your business, and you’re attending Enterprise Connect, we encourage you to discover Cisco Customer Care at this year’s event at the Gaylord Palms Resort and Convention Center in Orlando, Florida, March 7 – 10, 2016. The Cisco ...

Cisco is pleased to announce that Release 10.6 of Cisco Unified Contact Center Express (Unified CCX) has reached First Customer Shipment (FCS). In release 10.6, Unified CCX rounds out its omnichannel solution with the addition of email handling and v...

Cisco is pleased to announce that Release 10.5 of the Customer Collaboration product portfolio has reached First Customer Shipment (FCS).The Customer Collaboration 10.5 release continues to advance consistency across the portfolio, expands our effort...

Don’t miss your opportunity to get an in depth look at contact center technology by taking part in a host of educational activities focused on Cisco Customer Collaboration solutions at CiscoLive 2014 in San Francisco, CA from May 18 – 22. What’s Happ...

If customer service is your business, and you’re attending Enterprise Connect, come discover Cisco Customer Collaboration at this year’s event at the Gaylord Palms Resort and Convention Center in Orlando, Florida, March 17 – 20, 2014. The Cisco team ...