Does anyone know if it is possible Translation route from one set of CVP Servers to another set of CVP Servers that are connected to the same ICM with different PGs? Basically our setup has two separate sets of CVP Call Servers (used for difference b...
Does anyone know if it is possible Translation route from one set of CVP Servers to another set of CVP Servers that are connected to the same ICM with different PGs? Basically our setup has two separate sets of CVP Call Servers (used for difference b...
Is there any official documentation on the compatibility of CVP 7.0.2 with newer versions of ICM?I am interested in knowing, if anyone ever successfully connected a CVP 7.0.2 Call server with ICM PG 8.5 or 9.0.
Not sure if you ever found a solution to this issue. Are you just trying to transfer the call from CVP to to an Avaya ACD. And on the Avaya ACD, the VDN deliver the call to, is setup to receive DTMF digits, then if you just reply back with a Label 88...
The reason I wanted to use Trans route to VRU was to ensure I could pass data from one set of CVPs to the other and then eventually to the agent. Since the trans route to VRU didn't work, I kind of had to built my own version of translation routing. ...
