About rchaddock

rchaddock · 11-12-2018

The UCCE REST API replies in some cases with a response containing <permissionInfo> with insufficient access to perform the operations I want the account to be table to do. Also, in other cases the response HTTP code is 403. How do I adjust the perm...

rchaddock · 10-10-2018

Using CCX 11.5 ReST API I can successfully - Create a team - Create a CSQ - Associate/assign a csq to a team using PUT /adminapi/team/{id} Even though the Cisco Unified CCX Administration web interface shows that the csq is assigned to the team, whe...

rchaddock · 01-25-2018

I would like to check compatibility of a REST client that works with PCCE 11.5 against a Contact Center Enterprise 10.5 server.Was the REST API supported in CCE 10.5?Is there a Sandbox with CCE 10.5 (PCCE or UCCE)?

rchaddock · 01-02-2018

I have reserved Sandbox https://devnetsandbox.cisco.com/RM/Diagram/Index/aaf9a94a-29b8-4551-830a-6f956ad96bfdHowever, when I attempt to connect via AnyConnect client version 4.3.01095 I get continuously prompted for my credentials.I have been using S...

rchaddock · 07-27-2017

I am unable to connect to PCCE sandbox at address: devnetsandboxlabs.cisco.com/rave38using AnyConnect. I have successfully connected to previously reserved labs numerous times, so I have some experience doing this.AnyConnect re-prompts for username ...

rchaddock · 11-13-2018

I now understand that permissions are not adjustable for a given role (e.g., Administrator).

rchaddock · 07-27-2017

The next reserved slot connected fine. I still am suspicious of the switch of the PCCE sandbox while the provisioning of rave38 was in progress. But, it's mute at this point.--Rick

rchaddock · 07-27-2017

Unfortunately, my reservation elapsed without being able to access the lab.Hopefully, the next slot I am able to reserve will fare better...Regards,Rick

rchaddock · 07-24-2017

The PCCE sandbox is now provisioning successfully.The issue I was having must have been related to some sandbox maintenance activity.Regards,Rick

rchaddock · 07-20-2017

Hi Jacob,The PCCE sandbox lab appears to still have issues.I currently have RAVE57 reserved, but cannot use it as it is Active (with error).The activity log reports:Error: Resource Setup FailedDescription: Customer Voice Portal 11.5 PCCE-002 failed t...

Member Since	‎08-21-2014 02:36 PM
Date Last Visited	‎03-06-2024 12:10 AM
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How to adjust permissions for the account used to access UCCE REST API

Why doesn't CCX ReST GET /adminapi/team list associated csqs?

Was the REST API supported in Cisco Contact Center Enterprise 10.5 and is there a 10.5 Sandbox?

Is it possible the certificate is expired on my reserved Sandbox server?

AnyConnect unable to connect to PCCE Sandbox

Re: How to adjust permissions for the account used to access UCCE REST API

Re: AnyConnect unable to connect to PCCE Sandbox

Re: AnyConnect unable to connect to PCCE Sandbox

Re: PCCE Sandbox reservation/provisioning problems

Re: Some sandboxes are experiencing setup failures