Rodrigo Covarrubias
Level 1
Level 1
Member since ‎10-14-2010
‎04-27-2022

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  • 9 Posts
  • 0 Solutions
  • 0 Helpful votes Given
  • 0 Helpful votes Received
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User Activity

Hi buddiesBesides support for english language is available another one? how can I set Spanish messages for Remote Expert window messages?Kind regards
Hi there, Is there any way Social Miner be able to send an automatic response to a facebook and twitter campaign? Our client is requesting us to configure in Social Miner application and  facebook and twitter campaigns an automated message when a mes...
Hi there, We want to create custom reports from eGReport Database, where I can find the SQL queries are used in the reports are available from Report Console and then I'd be able to develop my custom reports?Thanks for your give a look into this.
Today we notice all buttons in the agent console (email section) are disabled so any case can be closed or answered. Any idea about this issue?Thanks in Advance
What settings are used in order to set maximum activities agent can pull for both chat and email? What settings are used to disable pull button?For instance we would like to set maximum email and chat activities to pull to 1 or maybe 5.Regards.
Community Statistics
Member Since ‎10-14-2010 10:02 AM
Date Last Visited ‎04-27-2022 10:01 PM
Posts 9