About rshade-cti

rshade-cti · 08-09-2016

We've got a use case where supervisors are using the LOGOUT reason code for simple workforce tracking (Break/Sick/Vacation/etc) and need to be able to correct the code if it's not chosen correctly by the agent. It looks like LOGOUT->LOGOUT is an inv...

rshade-cti · 06-12-2015

I'm attempting to configure the integrated AP in the C819 as a bridge. I can't rely on the infrastructure to be Cisco, so I'm using "station-role workgroup-bridge universal" with the MAC of the router. For some reason, the bridge AP is not acceptin...

rshade-cti · 03-04-2015

Are there any APIs available to initiate actions that you can do in the WebEx client? For example, muting/unmuting?Thanks!

rshade-cti · 06-17-2015

Sorry for the delay. Thanks again for looking at this. can you share the show run from the root AP ? > attachedis it cisco or non-cisco AP ? > Cisco, for testing purposescollect show brdige and show arp from the WGB .> vehicle-router-ap#show bridge ...

rshade-cti · 06-15-2015

No. The router is still not receiving any of the broadcast packets from the wireless.

rshade-cti · 06-15-2015

Thanks for looking at it, Ali.Unfortunately, I'm still seeing the same behavior that suggestion. My current config is attached.

rshade-cti · 03-13-2015

We did evaluate it, but found the TSP API is for interfacing WebEx with your own conferencing bridge solution. It defines methods/events for WebEx itself to do call control on that bridge.What we're looking for is a way to tell WebEx what should be ...

Member Since	‎01-06-2014 01:29 PM
Date Last Visited	‎08-18-2017 04:01 AM
Posts	7

User Statistics

User Activity

Change LOGOUT Reason Code

Universal Workgroup Bridge & IP Broadcasts

Call Control

Sorry for the delay. Thanks

No. The router is still not

Thanks for looking at it, Ali

Re: Call Control